Shipping Policy
AYODI ships globally from the United Kingdom.
We currently serve select destinations across Europe, North America, Asia, and Oceania, including the United Kingdom, the European Union, the United States, Australia, Japan, South Korea, and the United Arab Emirates.
As AYODI grows, we look forward to welcoming new regions into our community. Subscribe to our newsletter to stay informed.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with your tracking details once your order ships.
Delivery Timeframes
|
Region |
Estimated Delivery |
|---|---|
|
United Kingdom |
2–4 business days |
|
European Union |
2–5 business days (customs may extend to 7–10) |
|
United States |
5–10 business days |
|
Australia |
5–10 business days |
|
Japan |
5–10 business days |
|
South Korea |
5–10 business days |
|
UAE |
5–10 business days |
Please note: delivery times may vary depending on local customs clearance, especially for international orders.
EU orders are shipped via Royal Mail International Tracked. Most arrive within 2–5 working days, but please allow extra time for customs clearance.
Shipping Rates
Shipping costs are calculated at checkout. We offer free shipping on qualifying orders above a certain value, which is clearly displayed on the site.
Duties & Taxes (International Orders)
All international orders are shipped Delivered Duty Unpaid (DDU). This means that:
We do not collect VAT, duties, or import taxes at checkout.
If applicable, your local postal service or courier will contact you directly to collect any fees before or upon delivery.
These charges are the responsibility of the recipient.
This applies especially to customers in the European Union, where VAT and handling fees may apply regardless of order value.
Customers in the United States, UAE, Australia, Japan, and South Korea typically will not incur additional charges, as shipments fall below local import thresholds — but this may vary by region.
We recommend checking with your local customs office if you are unsure about potential import costs before ordering.
Lost or Delayed Packages
Once your order has shipped, it is in the care of the carrier. If your tracking information shows no updates after a reasonable period, or your order is significantly delayed or missing, please contact us at hello@ayodibeauty.com and we will be happy to assist.